Back to overview
Downtime

Errors when logging in or loading the Dashboard

Dec 27, 2023 at 12:19pm UTC
Affected services
TeamSense app

Resolved
Dec 27, 2023 at 1:34pm UTC

We've resolved all outages. The Dashboard will now load, and users are able to send and receive messages.

We're sorry for any inconvenience. Reach out to support@TeamSense.com with any questions.

Updated
Dec 27, 2023 at 1:21pm UTC

We've applied some temporary solutions that enable users to log in; however, we're still experiencing difficulties sending messages.

We'll continue to post with additional information.

Updated
Dec 27, 2023 at 1:02pm UTC

We are still investigating this issue and will continue to post updates.

Created
Dec 27, 2023 at 12:19pm UTC

Users may experience difficulties logging in. An error appears for existing users, and when already logged in, an unknown error appears when trying to view the Dashboard.

We are aware of the issue and are investigating. We'll continue to post updates as we have more information.