Some Message Logs Not Loading
Resolved
Apr 16 at 02:08pm PDT
We have restored message logs and they are now loading as expected. We will continue to monitor for any further issues.
Affected services
TeamSense app
Updated
Apr 16 at 01:30pm PDT
We have again observed issues with message logs failing to load. We are investigating once more and will continue to post updates as available.
Affected services
TeamSense app
Updated
Apr 16 at 11:49am PDT
We have restored message logs, and they have resumed loading successfully.
Affected services
TeamSense app
Created
Apr 16 at 11:26am PDT
Some customers may see message logs missing from employee profiles.
We are currently investigating and will provide updates within the next two hours.
Affected services
TeamSense app