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Some Message Logs Not Loading

Apr 16 at 11:26am PDT
Affected services
TeamSense app

Apr 16 at 02:08pm PDT

We have restored message logs and they are now loading as expected. We will continue to monitor for any further issues.

Apr 16 at 01:30pm PDT

We have again observed issues with message logs failing to load. We are investigating once more and will continue to post updates as available.

Apr 16 at 11:49am PDT

We have restored message logs, and they have resumed loading successfully.

Apr 16 at 11:26am PDT

Some customers may see message logs missing from employee profiles.

We are currently investigating and will provide updates within the next two hours.