Some Message Logs Not Loading
Resolved
May 9, 2025 at 10:47pm UTC
The message delivery issue has been fully resolved. Previously queued messages will now be delivered.
Affected services
Updated
Apr 16, 2024 at 9:08pm UTC
We have restored message logs and they are now loading as expected. We will continue to monitor for any further issues.
Affected services
Updated
Apr 16, 2024 at 8:30pm UTC
We have again observed issues with message logs failing to load. We are investigating once more and will continue to post updates as available.
Affected services
Updated
Apr 16, 2024 at 6:49pm UTC
We have restored message logs, and they have resumed loading successfully.
Affected services
Created
Apr 16, 2024 at 6:26pm UTC
Some customers may see message logs missing from employee profiles.
We are currently investigating and will provide updates within the next two hours.
Affected services